Warranty Registration

Welcome to the Avidyne family! Registering your IFD can be done quickly and easily in just a few simple steps.

Register your IFD by creating a profile on MyAvidyne.com

By registering on myavidyne.com, you can view your Avidyne products, request support, and update your information. You will also receive an invitation to sign up to receive important updates, offers, and event invitations.

To register your IFD, you will need your IFD serial number.

Note: To get out of Configuration Mode and back to Flight Mode press and hold the top left knob for 20-30 seconds to turn the IFD off and then press that knob again to turn it back on. Your IFD should now be in Flight Mode.

On the Avidyne IFD you will find your Serial number by putting your IFD into and Configuration Mode (Maintenance Mode)

  1. In order to put your IFD in Configuration Mode, you will need to go to the AUX page and the SYS tab.
  2. Once you are on that page make sure the status in the bottom left corner is “Software”. Then press Download Logs.
  3. After pressing the “Download Logs” press “Confirm”. This will restart your IFD and when the unit powers back on it will be in “Configuration Mode” and on the Logs tab.
  4. Select the status tab and Turn the bottom right inner knob clockwise 2 screens. You should now be on the Hardware page with the needed information.

Standard Product Warranty

All products manufactured by Avidyne are warranted against defects in material and workmanship for a period of twenty-four (24) months from delivery. This includes 1-year warranty plus additional year once customer registers their product on MyAvidyne.com (see above).

Avidyne’s Entegra, Release 9, and IFD440/IFD540 products include the option of an additional 24 months of warranty when the customer signs up and agrees to the Terms & Conditions and Indemnification Agreement with AeroPlan registration.

If our Product fails to perform during the warranty period, then we will, at our sole discretion, either repair or replace the Product or provide a refund of the purchase price of the Product. The warranty is made upon several express conditions such as but without limitation:

  • that we are given prompt notice of the claimed Product non-conformity;
  • the Product is returned to us via an Avidyne Distributor;
  • the Product has not been altered, except with our written consent;
  • the Product has not been repaired by anyone, except Avidyne or one of our Distributors;
  • the Product has been properly installed, maintained and operated;
  • the Product has not been damaged due to tampering, lightning or other electrical source, or other non-Avidyne related causes.

Avidyne’s warranty does not provide coverage for damaged display glass or bezel due to normal wear or misuse and is subject to flat-rate repair fees when needed.

Please see your original Product warranty for the complete details regarding the nature and extent of our standard warranty and Avidyne remedies.

Avidyne’s standard warranty represents its sole responsibility for its Product and in no event will Avidyne be responsible or liable for any other direct, indirect, consequential, special or other damage claim – all as more specifically stated in the original Product warranty.

Avidyne’s warranty does not provide coverage for hardware or software upgrades.

Avidyne’s warranty does not cover shipping, customs, or duty fees for international customers.

For more information on Avidyne’s Standard Warranty Coverage, please contact Customer Support.

Extended Warranty Options

Avidyne offers our customers the following options for maintenance and support of your avionics. Feel free to enter your information below for a representative to get in touch with you regarding the best warranty plan for you and your avionics.

Request Extended Warranty Info

AEROPLAN
Our lowest-cost option for Entegra and R9 customers provides parts and labor coverage and requires customers to sign a WAIVER, RELEASE & INDEMNIFICATION form.

Provides warranty coverage for owners of the following products:

  • Entegra 2-Display Systems (PFD and MFD)
  • Entegra 3-Display Systems (PFD, MFD and PFD)
  • Entegra Release 9
  • DFC90 and DFC100 Digital Autopilots
  • IFD540/440

FLEXPLAN
Provides Entegra and R9 customers with the same parts and labor coverage as AeroPlan, but with a higher price point and requiring customers to sign the FlexPlan WAIVER & RELEASE form (no INDEMNIFICATION requirement).

Provides warranty coverage for owners of the following products:

  • Entegra 2-Display Systems (PFD and MFD)
  • Entegra 3-Display Systems (PFD, MFD and PFD)
  • Entegra Release 9
  • DFC90 and DFC100 Digital Autopilots

FLEXCARE
Legacy Extended Warranty Plan that covers MFD-only installations, plus TAS and other sensors.
Provides warranty coverage for owners of the following products:

  • EX600 MFD
  • EX5000 MFD
  • TAS-Series Traffic Systems
  • 9900BX Traffic Systems
  • MLB700 Broadcast Datalink Receiver
  • TWX670 Lightning Detection System

We encourage you to review each offering and determine which plan is best suited for your needs.

For more information on Avidyne’s Warranty Program, please submit the following information or contact Customer Support.

Request Info